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Frequently Asked Questions

Starting to think about and exploring the idea of coaching can be really daunting. If you feel like you might need some guidance on navigating life’s uncertainties, being here is a really good place to start.


When I started on my path of self-discovery (and self-recovery), I was apprehensive and had lots of questions. I know you will probably have lots of questions too and I want to address them to ensure you feel fully informed and comfortable.


While I hope I've covered as many as possible in the following FAQs. if you don't find your specific question listed, please get in touch. Your journey is as individual as you are, and I'm here to provide the guidance and support you need.

I can always be contacted by email and I'll get back to you as soon as I possibly can.

  • How much does a session cost?
    A 60 minute coaching session costs £50 and includes any worksheets, recordings or other information you may be sent after our time together.
  • What happens in a coaching session?
    In our coaching sessions, we’ll explore where you are now and how you’d like things to be. We may use our time together to talk about the challenges in your life that are making it difficult for you to move forward. When you’re ready to create a plan of action, we’ll work together to help you find the goals and solutions that work best for you. Follow-up sessions will check in with progress, help you deal with any set-backs and give you a chance to reshape goals or activities as needed.
  • Can I do online coaching?
    Yes, you can. I coach on Zoom or on FaceTime - whichever’s best for you.
  • How do the online coaching sessions work?
    After you book your appointment, you’ll be sent a Zoom link via email. I recommend you click on the link ahead of time to ensure that Zoom has been downloaded and the camera and microphone are working ok before your appointment. If you need any help with getting set-up, please let me know. On the day/time of your appointment, click on the link in your email and I’ll see you there! For FaceTime calls, I’ll call you at the time of our appointment.
  • What kind of coach are you?
    I’m a therapeutic coach. That means I’m trained to not only help people work on their goals and future plans but also to help them navigate life challenges and improve their wellbeing. I’m an open, friendly and empathic person, I know what a big step it can be to ask for help because I’ve been there too.
  • How many sessions will I need?
    It depends what you’re working on. Some challenges can be discussed and resolved in one or two sessions. Others, especially those that have arisen over time, may take longer to deal with. I usually suggest that people commit to a minimum of three sessions to start with. This will give you a chance to get a feel for the coaching process and start making progress towards your goals.
  • Can I do telephone coaching?
    Yes, you can. I usually prefer for us to have met either in person or via Zoom first but the option of telephone coaching is absolutely available should you prefer to meet in this way. I look forward to speaking with you!
  • How frequently should I be seeing you?
    Some people prefer to have weekly sessions, while others have sessions on a fortnightly or monthly basis. The frequency may depend on your situation and we can discuss this when we meet.
  • Do you work with under-18s?
    No. At the moment I only work with adults.
  • Where is the address of the office where you do face-to-face coaching?
    My in-person appointments are at Treat on Lawson Road in Norwich, Norfolk, NR3 4LF. The room is on the first floor. Please let me know before your appointment if you need a more accessible room. There are bus stops, bike racks and plenty of free car parking nearby.
  • Will you solve my challenges for me and tell me what to do?
    Coaching works best when you’re up for making changes and taking responsibility for your own choices and actions. That said, it's totally normal to feel that this might be difficult and to not be sure what it is you need to do. As your coach, I won’t tell you what to do or give you advice but I may sometimes offer you an alternative perspective or choice. I will work with you to help you find your own solutions and valued direction. This is your life and your journey. In our time together, you will be empowered to take ownership of your challenges. That way, you’ll be better able to support yourself in the future.
  • Do I need coaching or counselling?
    The answer to this will depend on the challenges you’re facing and it’s something that we can discuss when we meet for our free introductory call. If you’re unsure about whether your circumstances are a good fit for coaching, let’s talk about it together. It’s important that you find the support that you need and I will signpost elsewhere if I/we feel that coaching isn’t the best fit for you at this time.
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