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Frequently Asked Questions
If you feel like you might need some guidance on navigating life’s uncertainties, being here is a really good place to start.
If you don't find your specific question listed, please get in touch via the contact form at the bottom of this page.
Frequently asked questions
The most common questions I get asked pre-booking
Questions about booking a session
I prefer that we have at least had a brief phone conversation before we start to work together as it's important that you're in the right place and getting the support you need.
Send me a message with an outline of what brings you to coaching and we can arrange a time to chat.
You can contact me via cathyedencoaching@gmail.com or using the contact form on this page.
In our coaching sessions, we’ll explore where you are now and how you’d like things to be. We may use our time together to talk about the challenges in your life that are making it difficult for you to move forward.
When you’re ready to create a plan of action, we’ll work together to help you find the goals and solutions that work best for you.
Follow-up sessions will check in with progress, help you deal with any set-backs and give you a chance to reshape goals or activities as needed.
Coaching works best when you’re up for making changes and taking responsibility for your own choices and actions. That said, it's totally normal to feel that this might be difficult and to not be sure what it is you need to do.
As your coach, I won’t tell you what to do but I may sometimes offer you an alternative perspective or choice. I will work with you to help you find your own solutions. This is your life and your journey.
In our time together, you will be empowered to take ownership of your what it is that you want to change. That way, you’ll be better able to support yourself in the future.
I’m therapeutic coach. That means I’m trained to not only help people work on their life goals and future plans but also to help them navigate challenges and improve their wellbeing. I use evidence-based, effective tools from coaching and therapy, and focus on working with you as a whole person.I’m an open, friendly and empathic person, I know what a big step it can be to ask for help because I’ve been there too.
It depends what you’re working on. Some challenges can be discussed and resolved in a handful of sessions. Others, especially those that have arisen over time, will take longer to work through.
I usually suggest that people commit to a minimum of three sessions to start with to give you a chance to get a feel for the coaching process.
The answer to this will depend on the challenges you’re facing and is something we can discuss.I offer potential clients a free 30-minute introductory session so we can explore your reasons for coming to coaching. Please get in touch to book this call.It’s important that you find the support that will best meet your needs. I will endeavour to signpost you elsewhere if I/we feel that the kind of coaching I offer isn’t the best fit for you at this time.
I offer in-person coaching in Norwich at Holland Court in The Cathedral Close in the city centre. My room is located on the first floor up a few steps. If this is not accessible for you, please let me know so we can discuss whether meeting online is a better option for you. Please contact me directly to book an in-person appointment. You can message me via the contact box at the bottom of the page or email me at cathyedencoaching@gmail.com. I look forward to meeting with you.
If you have a device with a microphone and camera, yes, you can! Online sessions use a secure plaform designed especially for coaching/ counselling. No need to download anything. Just click on the link I send and I'll meet you there. On the day, please ensure you're somewhere quiet, with good reception and where you can speak freely without being overheard.
After you book your appointment, you’ll be sent a link for our appointment via email. I recommend you click on the link a few minutes ahead of our meeting time to ensure that your camera and microphone are working ok before your appointment. If you need any help with getting set-up, please let me know. On the day/time of your appointment, click on the link in your email and I’ll see you there!
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